Here are some guidelines on how to bring in more Reflective Listening in your sessions:

  1. Listen carefully to understand your partner, rather than to respond to them
  2. Follow their thinking with non-judgemental curiosity, laying aside your views and experiences
  3. Once your partner has stopped speaking, Repeat back what you hear explicitly or implicitly, highlighting the key threads
  4. Reflect back as a statement, not as a question
  5. Use phrases to reflect back, such as ‘What I’m hearing…’, ‘It sounds like…’, ‘I’m sensing that…’
  6. Ask questions to clarify your understanding: ‘… did I get that right?’