Here are some guidelines on how to bring in more Reflective Listening in your sessions:
- Listen carefully to understand your partner, rather than to respond to them
- Follow their thinking with non-judgemental curiosity, laying aside your views and experiences
- Once your partner has stopped speaking, Repeat back what you hear explicitly or implicitly, highlighting the key threads
- Reflect back as a statement, not as a question
- Use phrases to reflect back, such as ‘What I’m hearing…’, ‘It sounds like…’, ‘I’m sensing that…’
- Ask questions to clarify your understanding: ‘… did I get that right?’